Shop policies

Patterns and images are © Tamar Nahir-Yanai and are for Personal Use only.
Patterns are intended for hand embroidery and should not be resale.
Thank you for understanding.

Payment
Paypal payments only, please.

You can pay without having a PayPal account.
If you don't have a PayPal account, you'll be automatically redirected to a
secure page checkout where you can enter your credit card information.
When you're done, you'll have the option of saving your credit card details
with PayPal by creating a PayPal account.

Shipping
Orders are shipped within 1-3 business days from completed payment.
Shipping will be made to your Shopify address.
Please make sure it is correct and updated.

All items are packed carefully in a cardboard housing designed to fit the item
or in a bubble cushion envelope.

We ship Worldwide by the following Delivery Methods:
International buyers: International Registered Air Mail with tracking number.
Please allow 10-21 business days for arrival (varies by location).
Israeli buyers: Domestic Registered Mail with tracking number.
Please allow up to 7 business days for arrival.

Refunds and Exchanges
We do our best so you will be delighted with any product you purchase from us.
If the item is defect when you receive it or you are not satisfied with it,
please Contact us within 14 days for a replacement or money back.
(Shipping and handling charges are buyers responsibility).